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THE NORDSTROM WAY TO CUSTOMER EXPERIENCE EXCELLENCE : CREATING A VALUES-DRIVEN SERVICE CULTURE / ROBERT SPECTOR & BREANNE O. REEVES Spector, Robert, 1947-

Call Number	658.812 SPE D
Author	Spector, Robert, 1947- author.
Publisher	John Wiley & Sons, Inc.,
Year	[2017] ©2017
Notes	Includes index

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